Privacy Policy

Welcome to KUNIYAL TOPUP LIVE. Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website and purchase our services.

1. Information We Collect

When you use our website, we may collect the following information:

Personal Information

Full Name
Email Address
Mobile Number
Billing Address
Payment-related information (where applicable)

Account & Order Information

PartyHero ID
Order details and purchase history

Technical Information

IP Address
Browser type and version
Device information
Cookies and website usage data

2. How We Use Your Information

We use your information to:

Process and deliver your PartyHero Diamond Top-Up orders
Verify payments and transactions
Provide customer support
Respond to your inquiries
Improve our website and services
Prevent fraud, abuse, and unauthorized activity
Send important order confirmations and service updates

We do not sell, trade, or rent your personal information to third parties for marketing purposes.

3. Payment Information

Payments made through KUNIYAL TOPUP LIVE are processed using secure third-party payment gateways.

For your security, we do not store your complete debit card, credit card, UPI, or banking information on our servers.

We recommend reviewing the privacy policies of the payment providers used during checkout.

4. Cookies

Our website may use cookies to:

Improve website functionality
Remember your preferences
Analyze website traffic and performance
Enhance your browsing experience

You may disable cookies through your browser settings; however, some website features may not function properly.

5. Third-Party Services

We may use trusted third-party service providers for:

Payment processing
Website hosting
Analytics and performance monitoring
Customer support

These providers receive only the information necessary to perform their services and are expected to protect your data.

6. Data Security

We implement reasonable technical and organizational security measures to safeguard your personal information from unauthorized access, misuse, disclosure, alteration, or destruction.

While we strive to protect your information, no internet-based service can guarantee complete security.

7. Order & Transaction Responsibility

Customers are responsible for providing accurate information, including their PartyHero ID, contact details, and payment information.

Incorrect information may result in failed or delayed deliveries.

For refund eligibility and transaction-related matters, please refer to our Refund Policy.

8. Children’s Privacy

Our services are intended for users who are 18 years of age or older.

We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take appropriate steps to remove it.

9. Your Rights

Depending on applicable laws, you may have the right to:

Access your personal information
Request correction of inaccurate information
Request deletion of your personal data (where legally permitted)
Contact us regarding any privacy-related concerns

To exercise these rights, please contact our support team.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be published on this page along with the revised effective date. Continued use of our website after updates indicates your acceptance of the revised Privacy Policy.